with the advent of the information age, great changes have taken place in the business environment and mode of enterprises. the long-term low economic growth in western countries has made market competition increasingly fierce, and enterprises are faced with severe challenges:
customer: in the relationship between buyers and sellers, the dominant position is shifting to the buyers. consumers have more choices during the competition. with the continuous improvement of living standards, consumers' demand for various products and services also increases.
competition: technological advancements have fundamentally changed the way of competition. more multinational corporations are entering across the border, and gradually expanding into the integrated global market in various forms. american companies are facing the competition from japanese and european companies.
change: the market demand is changing day by day, the product life cycle is changing from "year" to "month", and technological progress has continuously changed the production and service system of enterprises. the business management model formed in the environment of mass production and mass consumption can no longer adapt to the rapidly changing market
faced with such challenges in this era of low-speed growth, enterprises can only improve their competitiveness and win the market by carrying out a fundamental reform and innovation at a higher level. business process reengineering refers to redefining the organizational process, fundamentally thinking about the value contribution of each activity, and then using modern information technology to completely change the human and work process, and rebuild the relationship between organizations.
noa can improve the quality management and control capabilities of the factory by providing relevant consulting services to customers, and by rearranging management methods, organizational structures, technical measures, procurement systems, and facility planning and layout in the production process of the enterprise, so as to make enterprises can provide high-quality products to the market in the shortest time at a price acceptable to the market according to market demand.
to achieve goals mentioned above , it is crucial to rationalize all aspects of the production process, including:
1. apply a process-centered organizational approach
2. perceive the production process of the enterprise from a system point of view
3. apply new technical measures and means
what is the scope of process reengineering?
the scope of process reengineering includes: enterprise strategy reengineering, corporate culture reengineering, marketing reengineering, enterprise organization reengineering, enterprise production process reengineering and quality control system reengineering.
what are the principles of process reengineering?
process reengineering principles: integrate work processes, work from the bottom up, work synchronously, diversify processes, break down department boundaries, reduce supervision and review, reduce expansion coordination, provide a single point of contact, and coexist with centralization and decentralization.
what are the levels of process construction?
(1) in the founding stage, establish a standardized process, set up working routine, and reduce non-value-added activities.
(2) bpi: in the mass production stage, evaluate the performance of the existing process, optimize the process, improve the efficiency of process operation, and reduce the process cost.
(3) bpr: the strategic transformation stage, which comprehensively evaluates the process, redesigns and integrates the process based on the strategy, and adapts to the new strategy.
what are the conditions for production process reengineering?
(1) changes in ideology and concepts;
(2) larger investment requirements;
(3) strengthen the introduction and cultivation of human beings;
(4) the premise is the reengineering of the management process and information process;
(5) appreciate the construction of information flow;
(6) improve the social security system;
(7) improve the macro environment.
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