location:全国
training background
in modern team management, employees' awareness and ideas have been very different from those in the past. how to explore the real ideas of their subordinates and guide them is a difficult problem that managers think hard about.
training object
team leaders and department managers
training income
after this course, you will understand that:
how to improve self-management ability and manage others
how to exert the influence of managers and stimulate the independent consciousness and enthusiasm of employees
how to enhance employees' sense of belonging and team cohesion
training outline
the order of the goal
manager confused: why oneself say very clear, subordinates do "a mess"?
the six-step method for effectively arranges tasks and objectives
two key points in the task process (reflecting trust and motivation)
course output: master the tool table-1 "objective interview and task layout process"
course output: master the tool table-2 "self-assessment in interviews with subordinates"
effective work feedback
the purpose and timing of the criticism
three common misconceptions (self-control)
master the "hot stove law" that criticizes subordinates
case analysis and comparison of success and failure
course output: master the tool scale-3 "critical criticize the new generation of employees"
reasonable authorization
what is authorization? out of the myth of traditional authorization?
reasons for unauthorized interpretation
things that can be authorized at work and things that can not be authorized
authorization process and communication skills
alert signals about authorization
course output: master the "six key behaviors"
counseling at work
what is tutoring? out of the misunderstanding of traditional tutoring?
demand analysis of the subordinates
guidance rather than criticism, please protect the subordinate's confidence and enthusiasm to do things
guidance of subordinate process and field drill (key points)
establish behavior and language templates commonly used by managers to coach subordinates (as in the future)
course output: master coach-style dialogue skills "five want" "five want"
effective conflict handling
common forms of conflict and cause analysis
common misconceptions of managers dealing with conflicts
a tool for dealing with conflict: the use of three levels of empathy
roleplaying " how to face conflicts with subordinates
tel: 86-400 821 5138
fax: 86-21 3327 5843
email:noa@noagroup.com